HELP & INFORMATION
Contact Us
Question about an order, a return, or anything else? Here's every way to reach us.
Get in touch directly
Phone
07878 868230
9am–5pm, Monday to Friday
Showroom
9/11 Palacecraig St, Whifflet St, Coatbridge ML5 4RY
Open 9am–5pm, Monday to Friday — no appointment needed.
Typical reply time
Within 1 working day by email. For anything urgent, calling is faster.
Or send us a message
Fill this in and we'll get back to you within 1 working day.
Might already be answered
Where's my order?
Check its status on our Track an order page — no account needed, just your order number and email.
How do returns and refunds work?
Full details, including timings and costs, are on our Delivery & Returns page.
How do I verify my student discount?
Head to our DWC for Students page — it only takes about a minute.
I want to ask about a job here
Use the form above and choose "Something else" — mention the role you're interested in and we'll get back to you.